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Author Topic: rod warranties and a HUGE thanx to TALON rods  (Read 2617 times)

allwaysfishin

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rod warranties and a HUGE thanx to TALON rods
« on: September 11, 2007, 10:29:43 AM »
For those of you who own talon rods.... you probably like them for the same reasons i do.... they are so damn tough, an awesome rod to fish.
I never thought it would happen but.... I had one of thier LT2 11 ft rods, built for salt water, just explode while out in nootka.... we did get the fish hehehe
I emailed Talon and got a prompt reply from Dwight in customer service. They simply asked me to send close up digi pics of the break along with my shipping info and they would have a new blank made and shipped to me.
2 weeks later.... to the day..... a new blank arrives.... no fees other than frieght

with quality rods such as these and with customer/warranty service like i have experienced I don't understand why more folks aren't buying and fishing these rods.
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gheart008

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Re: rod warranties and a HUGE thanx to TALON rods
« Reply #1 on: September 11, 2007, 11:34:46 AM »
Quote from: allwaysfishin on September 11, 2007, 10:29:43 AM
with quality rods such as these and with customer/warranty service like i have experienced I don't understand why more folks aren't buying and fishing these rods.

Simple... some are cheapos  ;D
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dennisK

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Re: rod warranties and a HUGE thanx to TALON rods
« Reply #2 on: September 11, 2007, 11:34:59 AM »
Good story.

Curious, any theory on why the blank exploded? a nick in the graphite? you bang it? 

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allwaysfishin

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Re: rod warranties and a HUGE thanx to TALON rods
« Reply #3 on: September 11, 2007, 11:47:54 AM »
really not sure what happened... handed the rod off to a client.... minutes later.... pop!
the client had never fished on a boat before and had very little experience..... i think he clamped down on the reel way too hard and the rod gave out. broke a couple feet above the cork.
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