Fishing with Rod Discussion Forum

Fishing in British Columbia => General Discussion => Topic started by: island boy on March 22, 2012, 09:28:27 PM

Title: shaw vs telus
Post by: island boy on March 22, 2012, 09:28:27 PM
what do you guys think? shaw is upping my bill again on april 1st and i've about had it. thinking about the switch and would like some feed back. i've only got 1 HD tv and the interweb(plus 2 older tvs). the telus bundle i was looking at would be $40 cheaper on the bills. also telus has the free laptop or tablet. what are your thoughts on those two? i'm not that much up on all the tech stuff so some help on this would be nice.  thanks
Title: Re: shaw vs telus
Post by: DionJL on March 22, 2012, 09:40:33 PM
Sign a contract with Telus? NO THANKS! Better internet options from Shaw which is more important to me than TV.
Title: Re: shaw vs telus
Post by: gilbey on March 22, 2012, 09:44:28 PM
Here in the interior there is no compition Telus is the only way to go... I tried them both and Telus is way faster for internet speed,,,
Title: Re: shaw vs telus
Post by: Geff_t on March 22, 2012, 10:21:50 PM
I just bought a new house and decided to see what our options where between the 2 and was surprised by how much cheaper it is to go with Telus. The first thing you need to see is if you place has the option of going with optik TV as not all areas have it. Now if they say yes then ask how many TV's can handle HD at the same time because if the signal is weak then you can only watch 1 TV in HD which in your case you only have one TV that is capable of HD so you would be ok. I also find that Telus' internet to be way faster then shaw. I also know of alot of people that went with shaw and everytime they lose their TV they also lose their phone and internet. Sometimes it comes back with in an hour but other times it had lasted for a couple of days. So now if you hurry Telus has a deal that if you switch from Shaw then your first year will be super cheap. I was able to get then down to $35 a month for the first year, that is TV, phone and internet, then after the first year I pay only $110 for everything. I also got the tablet, 1 HD pvr + 2 more HD boxes for no extra charge.
Title: Re: shaw vs telus
Post by: silver ghost on March 22, 2012, 10:38:49 PM
I got telus too, cant complain. I got a nice free tablet. Only drawback is they offer you some free trial channel packs, but after they expire you gotta pay for them  :D funny how that works!
Title: Re: shaw vs telus
Post by: Casey Martin on March 22, 2012, 10:39:36 PM
im with shaw and then went to telus and their internet is terrible so i went back to shaw
Title: Re: shaw vs telus
Post by: rhino on March 22, 2012, 10:48:32 PM
Sign a contract with Telus? NO THANKS! Better internet options from Shaw which is more important to me than TV.
[/quote

X2on the contract and quality Internet. Telus streams tv an if you use tv and net at same time you experience lags on both.
Shaw splits the coaxial cable into 3 platforms so if one is down the others will still work
They also always work on upgrading the fiber network and instal boosters in high density areas to increase bandwidth
HD programing with shaw packages tend to have more channels
They are also working with the city to place wireless hubs everywhere. This means soon everywhere will be wifi. Even when you are driving. If you are a shaw customer it is a free service. Your cell data plan will no longer be required which can save you cash. Should be complete in 12to 18 months
Lastly shaw is a local employer and dont really do big Corp sponsorships. All donations and community work done locally for food banks and community sports and other  programs.
Title: Re: shaw vs telus
Post by: cutthroat22 on March 23, 2012, 10:29:48 AM
Telus has been awesome for us.  I think a lot of it depends on the wiring infrastructure of your place.  We are in a brand new condo with new wiring.  No Problems when downloading multiple torrents, watching TV, recording TV, etc...  Super fast and always fast.

OTH I have seen 100's of bad reviews re: telus so clearly YMMV
Title: Re: shaw vs telus
Post by: DionJL on March 23, 2012, 10:50:16 AM
Internet isn't just internet, and Cable isn't just Cable. You should specify whether you are interested in High Bandwidth High speed internet or if 5Mbps download is enough for you. I'm not one to watch cable very often other than to watch hockey games, and Shaw includes all the channels that play the Canucks games in their base package. With Telus you have to pay for an add-on. I don't have a home phone, but my cell phone carrier is Telus, and I can't say I'm impressed with them there.
Title: Re: shaw vs telus
Post by: cutthroat22 on March 23, 2012, 10:55:35 AM
what do you guys think? shaw is upping my bill again on april 1st and i've about had it. thinking about the switch and would like some feed back. i've only got 1 HD tv and the interweb(plus 2 older tvs). the telus bundle i was looking at would be $40 cheaper on the bills. also telus has the free laptop or tablet. what are your thoughts on those two? i'm not that much up on all the tech stuff so some help on this would be nice.  thanks

Also not sure if you have tried Shaw's customer retention department but if you want to stick with them they might drop your new bill to a lower price.

Tell them what you will be saving by going to telus
$40*12months = $480
+ a free tablet/laptop
= around  $1000 bucks for the year.

Title: Re: shaw vs telus
Post by: DionJL on March 23, 2012, 11:02:21 AM
So just looked into internet from Telus:

Optik High Speed Turbo is 25Mbps download speed, no listed upload speed, 500GB/month data.  $44/month (This is Telus's best internet option available)

Shaw High Speed 20 is 20Mbps download, 0.5 Mbps upload, 200GB/month data. $55/month (This is Shaw's second lowest internet option available)

So if you are a low-end internet user Telus may be right for you. However for those that plan on streaming HD through Netflix, download/upload torrents, and are generally heavy internet users you have no other option than to go with Shaw.

Shaw offers 50Mbps, 100Mbps, and 250Mbps connection with up to 15Mbps upload, and unlimited data. Telus can't compare.

Title: Re: shaw vs telus
Post by: cutthroat22 on March 23, 2012, 11:24:26 AM
Our Telus bill indicates $20 even for Optik High Speed Turbo  ;)

Need to bargain with them.

Title: Re: shaw vs telus
Post by: DanJohn on March 23, 2012, 03:52:02 PM
I thought 250 was business net Dion? Did they change it recently? I remember when they wanted 3-400 odd dollars a month for it.

And as this thread pretty much says

If you dont know what a megabit is, then Telus will probably be fine for you. If you want/need/use stable, fast internet, then Shaw is the way to go.

Personally, I wouldnt touch Telus with a 10 foot pole. Contract, crappy service, crappy support. No thank you!
Title: Re: shaw vs telus
Post by: rhino on March 23, 2012, 09:43:35 PM
I thought 250 was business net Dion? Did they change it recently? I remember when they wanted 3-400 odd dollars a month for it.

And as this thread pretty much says

If you dont know what a megabit is, then Telus will probably be fine for you. If you want/need/use stable, fast internet, then Shaw is the way to go.

Personally, I wouldnt touch Telus with a 10 foot pole. Contract, crappy service, crappy support. No thank you!

100 is 149/ month and 250 is 249/ month price dropped a bit





 

100 is 149 per month and 250 is 249 includes 2 phone lines that are non featured. Price droped a bit
Title: Re: shaw vs telus
Post by: rhino on March 23, 2012, 09:46:04 PM
Sorry not sure why double posted
Title: Re: shaw vs telus
Post by: milo on March 24, 2012, 03:45:36 PM
I've been a TELUS bundle customer for many years now and I am more than happy with what I got.

I am paying about a 100 bucks a month for my landline, high speed internet and Optik TV with basic HD channels.
Hard to beat that.

My internet is very stable and does what I need. There's the occasional hiccup with the Wi-fi, but they never last very long.

And if you ever need customer service from Telus, call their customer service number and as soon as you hear the automated voice, say: "agent", and you will be promptly connected to a real flesh and blood customer service rep. No need to go through the endless menus.

Title: Re: shaw vs telus
Post by: Bassonator on March 25, 2012, 12:05:43 PM
Have to agree with Milo Telus has been awesome for me, customer service rocks, my Mom switched to Telus from shaw and loves it.
Title: Re: shaw vs telus
Post by: typhoon on March 25, 2012, 12:50:32 PM
I used to be with Telus until an internet connection problem revealed their absolutely horrible customer service.
Then net was that they promised to provide new equipment but never did. They never did fix the performance issue.
I have been with Shaw for several years for internet, tv, and phone and am perfectly happy. Any issues have been resolved by a human quickly.
Title: Re: shaw vs telus
Post by: ynot on March 25, 2012, 06:10:56 PM
i switched from shaw tv to telus about 1 yr ago and have no problems. remote stopped working and they sent a new one quickly.
Title: Re: shaw vs telus
Post by: DionJL on March 26, 2012, 11:05:19 AM
100 is 149/ month and 250 is 249/ month price dropped a bit

Not sure where you see those prices? I see Broadband 250 at $110/month right at THIS (http://shaw.ca/Internet/Broadband-250/) site.
Title: Re: shaw vs telus
Post by: rhino on March 26, 2012, 12:46:57 PM
Not sure where you see those prices? I see Broadband 250 at $110/month right at THIS (http://shaw.ca/Internet/Broadband-250/) site.


sorry,you correct Dion. i should have been more specific that i was quoting business int prices. Not residential. With shaw often the prices advertised on there web is promotional pricing for 6 month or a year. then it goes up to regular pricing. this is something to be sure you confirm. also int 250 i not available everywhere yet. Richmond, west van,north van,chilliwack area and squamish are ready. Vancouver and Burnaby areas are a couple months away. Int 100 is available everywhere.
Title: Re: shaw vs telus
Post by: DionJL on March 26, 2012, 02:02:18 PM
I'm interested to hear when Gigabit connections are coming. They have it listed on their website, but no pricing or specific locations it is available. I really wish the upload speed was more inline with their download speeds. 5 Mbps up on a connection that gets 100 Mbps down is ludicrous.
Title: Re: shaw vs telus
Post by: rhino on March 26, 2012, 04:18:27 PM
I'm interested to hear when Gigabit connections are coming. They have it listed on their website, but no pricing or specific locations it is available. I really wish the upload speed was more inline with their download speeds. 5 Mbps up on a connection that gets 100 Mbps down is ludicrous.
If it is important to a customer and they need that kind of service, Shaw can provide services that guarantee the up and down speed, 10 up/down,15 up/down and so on...obviously it is very expensive and it is also a contracted service. If this is something you need/want more info on feel free to contact me. I work with Shaw business services.
Title: Re: shaw vs telus
Post by: biteme on March 27, 2012, 08:08:57 AM
Make sure to ask about "streaming" I hooked up to TELUS a week ago and I could only PVR 1 HD channel at a time if I tried to watch another HD channel I couldn’t. Apparently I only had one streaming capability to my place. I could either watch 1 HD channel and PVR 2 SD channels or I could PVR 1 HD channel and I had to watch a SD channel. As far as the internet it was great reasonably fast no problems just something to think about needless to say I got out of that contract immediately
Title: Re: shaw vs telus
Post by: DionJL on March 27, 2012, 12:43:33 PM
If it is important to a customer and they need that kind of service, Shaw can provide services that guarantee the up and down speed, 10 up/down,15 up/down and so on...obviously it is very expensive and it is also a contracted service. If this is something you need/want more info on feel free to contact me. I work with Shaw business services.
I torrent, and keeping a good ratio is important. To do that you need to be connectable and have a good upload speed. Unfortunately I don't think that would be the use Shaw would want to cater too. Additionally, my guess is a seedbox would be more affordable than getting 15Mbps upload.
Title: Re: shaw vs telus
Post by: Bassonator on March 27, 2012, 01:32:47 PM
I jailbroke my AppleTV, no need to torrent anymore.....the only thing I use torrent sites for now is apps.
Title: Re: shaw vs telus
Post by: clujalolo on March 27, 2012, 05:16:33 PM
I work for Telus, i install their services and repair them.

I have seen shaw Tv and internet, compared to Telus, personally i like telus better. But it also depends on the area you live in also.  telus offers 3 different profiles depending how far you are from the internet ports.
1. 3 HD 1SD / 15mb - 4tvs running all on the same time, that includes a show being recorded.
2. 2HD 1 SD/ 15mb - 3 TVS running, that also includes a show being recorded
3. 1 HD 2SD/ 15b - 3 TVS running, that also includes a show being recorded.

Telus' 15mb that comes with Telus Tv is way faster than shaw's 20mb. Now shaw does offer much faster, but if your using internet for just emails and basic stuff, 15mb is more than enough.   

I personally have telus but thats because i have fiber obtics right into my suite ;).

Telus is much cheaper if you bundle everything. If you need help with anything just shoot me an email, and i get you some help and make it as painless as possible.

clujalolo@hotmail.com
Title: Re: shaw vs telus
Post by: island boy on March 27, 2012, 08:59:30 PM
thanks for all the feed back. this just confused the hell out of me now. clujalolo i'll keep you in mind, thanks.
Title: Re: shaw vs telus
Post by: nickredway on March 27, 2012, 09:40:54 PM
I just have to say that Telus has the most horrible technical service ever, I wasted many hours of my life and a large mobile phone bill trying to move our service over when we moved house a couple of years ago. Shaws internet doesn't seem to be as quick as they state but I would rather speak to a real person than an overseas call centre on a horrible line that usually rings for 40 minutes before you get through.
Title: Re: shaw vs telus
Post by: typhoon on March 29, 2012, 10:02:50 AM
It appears that both Telus and Shaw suck, and who you prefer really depends on who gave you your last bad experience.
I think the right answer is try them both, changing every 6-12 months to get the best deal.
Title: Re: shaw vs telus
Post by: DionJL on March 29, 2012, 12:50:22 PM
It appears that both Telus and Shaw suck, and who you prefer really depends on who gave you your last bad experience.
I think the right answer is try them both, changing every 6-12 months to get the best deal.

Hard to do if you sign a contract with Telus like they require to get all those good pricing deals and freebies.
Title: Re: shaw vs telus
Post by: typhoon on March 29, 2012, 01:06:33 PM
Hard to do if you sign a contract with Telus like they require to get all those good pricing deals and freebies.
Really? My dad signed up with Telus a year ago (in Vernon) and just switched back to Shaw after the "promotional" period finished.
Title: Re: shaw vs telus
Post by: milo on March 29, 2012, 01:47:32 PM
Really? My dad signed up with Telus a year ago (in Vernon) and just switched back to Shaw after the "promotional" period finished.

You can sign up with Telus for 1, 2 or three years, depending on the amount of goodies you want to get in exchange for your 'loyalty'.
Your Dad would have gotten a far better 'promotional' offer if he had signed up for two or three years instead of one.

There's no way any one can get 3-year contract perks on a one year contract.

The real savings are in getting all services (landline, internet and TV) in a 'bundle'.
Title: Re: shaw vs telus
Post by: Steelie1030 on March 29, 2012, 02:40:12 PM
I phoned Shaw and complained that my bill was too high and we were thinking of switching to Telus....it took all of two seconds for the rep to offer to decrease my bundle bill by $30 a month. Trick here is..you have to ask...good luck
Title: Re: shaw vs telus
Post by: rhino on March 29, 2012, 04:56:25 PM
I phoned Shaw and complained that my bill was too high and we were thinking of switching to Telus....it took all of two seconds for the rep to offer to decrease my bundle bill by $30 a month. Trick here is..you have to ask...good luck


this is correct. you simply have to take some time and customize a tv/internet package that is right for you. with shaw you do not have to pay for channels you don't watch.You can down grade or upgrade at anytime as well and you will be charged accordingly. by getting the basics and adding the channels you want you will save significantly. also get an internet level that you need. sometimes people have high int usage and have a very basic int connection and other times they have basic surf and email and have a connection that is over kill.

The shaw gateway pvr can support up to 6 tv's all in hd and you can record 6 shows at once. you can stop watching on one tv and resume on another. it has more VOD access as well. there is a residential package that has over 35 hd channels and the usual basic standard def channels and a gateway pvr that comes with 2 portals to support 2 hd tv's. price is 98.90/month.additional portals are $5/month. 3 yr price guarantee. no contract. after 3 years you also own the pvr. this price includes 50mbs internet  and phone services.i have this at home and very happy with it. the only channel that i watch that this package dint have was oasis and i order that for 3 bucks/month.